Nayass / Help & information

Trust & transparency

Delete your Nayass account or data

Request deletion of your Nayass account or personal data without signing in. Learn about ownership verification, removal and retention.

Effective September 25, 2026

Delete from the app or website

Open Nayass, then Settings, Account, Delete account. Review what will be removed, confirm your identity using your linked sign-in method, and type DELETE to confirm. The policy-review screen also offers Delete my account without requiring agreement to a new policy. Account deletion is permanent; deactivation only hides an account temporarily.

Request deletion without the app

Use the form below if you cannot access Nayass or prefer to submit a request here. Request deletion of your whole account and associated data, or identify a specific item or type of data. Give your username and a reachable email; do not send passwords, verification codes, or identity documents. The team must verify ownership before acting and may ask for information needed to locate or verify the account.

What is removed

Verified full-account deletion restricts account access and starts background removal of the profile, authored posts and messages, uploads, saved items, follows and other relationships, preferences, notification tokens, device sessions, and authentication account. The background cleanup may take time and is not complete at the moment the request is sent. A support-form submission is a request for review, not immediate automatic deletion.

What may remain

Necessary security, audit, legal-preservation, or moderation records can be retained where lawful. Previously removed comments may remain in private removal notices for up to 90 days. Support requests and their contact details are scheduled for removal within 180 days. Copies made by recipients, external sites, and provider backups may persist separately. Contact Support for the status of your request or details of records retained in your case.

Request account or data deletion

You can submit this request without installing Nayass or signing in. Use your account email, or a reachable email and your Nayass username if you registered by phone. We must verify ownership before deleting an account. Do not send your password, security codes, or identity documents.

This sends a request for review; it does not immediately delete an account. Your request and contact email are visible to authorized Nayass admins and retained for up to 180 days. Privacy Policy.